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Shipping & Returns

Shipping Q&A:

When will Salt Traders Ship my order?
We do our best to fulfill same-day shipping on orders received before 2:00 pm (EST) on regular business days. Orders placed on weekends, holidays or after 2:00 pm, are usually shipped the following business day. Please note that FedEx cannot deliver to to P.O. or APO boxes.

Fedex Home Delivery
: Tuesday-Saturday deliveries
Fedex Ground:
Monday-Friday deliveries
Express (Priority or Standard Overnight, 2-Day, or Express Saver)
: Monday-Friday deliveries
United States Postal Service: Monday-Saturday deliveries

*Please consider these delivery schedules when choosing a shipping method for your order.

What shipping carriers does Salt Traders use?
We offer a variety of shipping options through FedEx and the United States Post Office. We leave this choice up to our customers as each customer has unique shipping needs and preferences.

How will I know that Salt Traders has shipped my order?
Salt Traders will send you an automatically generated email confirming your shipment tracking number. This will be sent to the email address that you provide in your Salt Traders customer profile.

When can I expect to receive my order?

All orders are shipped out from Massachusetts. FedEx Ground takes typically 5-7 business days, depending on your location. If you need your order in a short time frame, we reccomend choosing one of our FedEx Express shipping options.

Must I provide my contact number and e-mail to Salt Traders?
An accurate phone number is necessary to process credit cards and incase there are shipping problems with FedEx and the USPS. Your email address is important so that you may receive tracking information on your package, or any other important notifications. Salt Traders will never sell your information to any third parties.

Does Salt Traders ship internationally?

Salt Traders does offer international shipping through FedEx. Please note that all prices are in US dollars. If you have any special requirements, please contact us at info@salttraders.com or at 800-641-SALT.

Returns Policy & Money Back Guarentee

We are confident you will love your Salt Traders and didi davis food products! However, if you are dissatisfied with your order in any way, please notify us within 30 days of receiving your order for a full refund of your purchase, less shipping and handling fees.

The satisfaction of our customers is important to us, so please let us know your thoughts and suggestions if we can improve our service to you.